What products do you sell?

Strand Supply offers premium barber and hairdressing tools including professional scissors, spray bottles, and barber capes — designed for barbers and stylists who demand quality.

Where do you ship?

We ship across Australia and New Zealand.

How much does shipping cost?

• Australia: Free standard shipping Australia-wide. Express options also available via Australia Post.
• New Zealand: Standard $15 AUD | Express $28 AUD

How long does shipping take?

Australian orders are typically processed within 1–2 business days and delivered within 3–7 business days (Standard) or 1–3 business days (Express). New Zealand orders generally take 7–14 business days.

What is your returns policy?

We accept returns within 30 days of delivery, provided items are unused and in original condition. We'll do our best to make it right — see our full Refund Policy for details.

Are your products suitable for professional use?

Yes. All Strand Supply products are designed with professional barbers and hairdressers in mind, built to withstand daily use in a salon or barbershop environment.

How do I track my order?

Once your order has shipped, you'll receive a confirmation email with tracking details.

Do you offer bulk or wholesale pricing?

We're currently focused on retail, but if you're interested in bulk orders, please get in touch via our Contact page.

We offer a 30-day return window on eligible items. Items must be unused and in original condition. Professional scissors that have been used cannot be returned for hygiene reasons. Refunds are processed within 10 business days.Read full returns policy.

Australian orders are typically processed within 1–2 business days and delivered within 3–7 business days. International orders generally take 7–14 business days depending on destination and selected shipping method. Read full shipping policy.